- Eligibility: Refunds are available for orders cancelled or not delivered within 14 days of delivery or expected delivery date.
- Process:
- Log in to your Centerprices account and initiate a return request.
- Provide order details and reason for return.
- Our team will review and respond within 2 working days.
- Refund Options:
- Full refund for cancelled or non-delivered orders (excluding registration fees).
- Store credit or exchange for eligible items.
- Refund Timeline: Refunds will be processed within 5-7 working days of return approval.
- Exceptions: No refunds on registration fees.
- Original shipping fees are non-refundable.
- Refunds may not be granted for items damaged due to customer error or misuse.